Special Reports

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Written Complaint Number CO708-10859: Made on the 28^th September 2007, and the Department of Immigration — Refund Request Processing.
November 26, 2008

Written Complaint Number C0708-11041: Made 13 February 2008 against the Immigration Department - Timeliness of the Internal Complaints Process related to complaints against the Department

Written Complaint Number C0708-10917: Made on the 22^nd October 2007 against the Department of Children and Family Services Client Care.
Special Report to the Legislative Assembly. June 24 2009.

The Existence of Internal Complaints Processes in Government Entities in 2008: Prepared by the Office of the Complaints Commissioner
Date: 30 May, 2008

Extraordinary Report to the Legislative Assembly: The Liquor Licensing Board and Ministry of Tourism, Environment, Development & Commerce, JM - Written Complaint Number 60 made 4 May 2005 - Publication of Rules and Procedures.

In the matter of theComplaints Commissioner Law (2006 Revision): Written Complaint Number 10344 made December 19, 2006 and the Department of Immigration - Refused Entry.

Special Report Existence of Internal Complaints Processes in Government Entities in 2007

Special report - Existence of Internal Complaints Processes in Government Entities in 2006: In 2005 the Commissioner, - with the support of the Chief Secretary, launched this project to ascertain which government entities have an internal complaints process.

Special report -Immigration Computer Alert System: On 13th July, 2005, Mr. SB filed a complaint with this Office against the Department of Immigration.

Special report -Immigration Asylum Rights: On 5th December, 2000, Mr. NN, an Afghan, made an application for asylum to the Chief Immigration Officer. The CIO refused the application in October, 2001.

Special report -Immigration Customer service: A number of complaints were filed with the Office of the Complaints Commissioner against the Department of Immigration in relation to customer service issues.