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Publications

Internal Complaints Process

The Commissioner encourages each governmental organisation to create, and to periodically revise, their organisation’s internal complaints review process.

UCCI Conference Paper: March 22, 2012

Ombudsman Confidentiality in a Small State Jurisdiction

Presentation by Nicola Williams — Cayman Islands Complaints Commissioner.

Small claims Handbook (4^th Revision - part 1)

Small claims Handbook (4^th Revision - part 2)

Good Administration and Your Rights

OCC Internal Complaints Form

OCC Hand Book

Good Administration and Your Rights

The Law

The Complaints Commission Law (2006 Revision)

Supplement No. 2 published with Gazette No. 13 of 26th June, 2006.

The Complaints Commissioner Regulation, 2006